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British Airways Service Changes

British Airways have announced that they have made a number of changes to their on-board services, the most significant of which being the removal of the second meal for some economy passengers.


With immediate effect, BA passengers in economy class (World Traveller) travelling on flights with a duration of under eight and a half hours will no longer receive the second meal service. This will therefore include flights to and from the Middle East, West Africa and East Coast USA. The same restriction has been imposed in premium economy (World Traveller Plus) for flights of less than seven and a half hours.


Additionally BA have made some other more minor changes to their service provision. Newspapers are to be removed from gates for inbound services (note inbound: papers are still available on flights out of London), cups of water are to replace bottled water in economy, whilst in first class the pre-meal snack will no longer be served and blankets will no longer be placed on seats for day flights (although they are available on request).


A spokesperson for BA has moved to reassure its travellers commenting that catering requirements are regularly reviewed in order to “ensure we are investing where it matters most to our customers.”