site_privacy_policy - MIDAS Travel Management Ltd
0207 440 5300

MIDAS Travel Management – Site Privacy Policy

22nd May 2018




MIDAS Travel Management (‘we’ or ‘us’ or ‘our’) are committed to ensuring the security and protection of the personal information that we process for visitors to our online site(s), and to provide a compliant and consistent approach to data protection. We recognise our obligations in updating and expanding this program to meet any changing demands of the General Data Protection Regulation (GDPR) and the UK’s Data Protection Bill.


MIDAS Travel Management collect and process different forms of data based on the services used. The below policy directly relates to our online site(s). A copy of our Client Privacy Policy has been provided to the relevant key contacts with companies we provide travel services for. It is our standard practice that all clients wishing to utilise our travel services will be provided with a copy of the Client Privacy Policy prior to the final agreement and always upon request.


If you would like a copy of our Client Privacy Policy or have further question on this or the site policy, please send a request to our Customer Services Team


Plese refer to the Cookie Policy, Detail and Options section towards the end of this document for all information on our site’s Cookies.


The Privacy Policy stated below pertains to all pages and MIDAS Travel owned online environments from the domain



We may collect information about you in a variety of ways including on our Sites and social media channels:

Personal Data

Personally, identifiable information, such as your name, postal address, email address, telephone number, and demographic information, such as your age, gender, hometown, and interests (business or personal), when you choose to complete out online Contact form, such as our events. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of our Sites.

Technical Data

Information our servers automatically collect when you access our Sites, such as your IP address, your browser type, your operating system, your access times, the device you are using to view our Sites on, and the pages you have viewed directly before and after accessing our Sites.

Data from Contests, Giveaways, and Surveys and Social Media

Personal and other information you may provide when entering contact forms, contests or giveaways and/or responding to surveys or interacting with our public or private social media channels.





Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use the information collected about you to:




We may process, use or share information we have collected about you in certain situations.


We do not share your information with any other companies, nor do we sell your data to any companies. We take care to ensure any providers we select to work with comply with the GDPR.


In the unlikely event that we need to transfer your data outside of the European Union, we will ensure the organisation receiving the data has adequate safeguards in place that comply with the most up to date UK privacy laws, that individuals’ rights are enforceable and effective legal remedies for individuals are available following the transfer.


Furthermore, your information may be processed and disclosed as follows:


When There is a Suitable Legitimate Interest

In certain circumstances we may process or share your personal information and contact you without your consent if we can identify a Legitimate Interest to do so. The interest may be for our, yours, third parties or others benefit. If we choose to process your information in this way, we will carry out a suitable test to ensure it is the appropriate lawful basis for processing your personal information, and it does not infringe your rights and freedoms. We will inform you if we intend to process your information in this way and provide a simple method for you to opt-out of the communication if you wish to do so.


By Law or to Protect Rights

If we believe the release of information about you or your business is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule or regulation. This includes exchanging information with other entities or fraud protection and credit risk reduction.




Our Sites may contain links to third-party websites and applications of interest, including advertisements and external services, that may or may not be affiliated to us. Once you have used these links to leave our Sites, any information you provide to these third-parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from our Sites.



We work hard to protect our users from unauthorised access to or unauthorised alteration, disclosure or destruction of information that we hold. In particular:

Whilst we take have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information to us.





We may use cookies, tracking pixels, and other tracking technologies on our Sites to help customise our Sites and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy towards the end of this document, which is incorporated into this Privacy Policy. By using our Sites, you agree to be bound by our Cookie Policy. We will ask for your consent to our use of cookies in accordance with our Cookie Policy when you first visit our site.


Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on our Sites through the use of first party cookies and third-party cookies, to, among other things, analyse and track users’ use of our Sites, determine the popularity of certain content and better understand online activity.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out in/out cookies, plug-ins, or settings.


Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.


No uniform technology standard for recognising and implementing DNT signals has been finalised.


As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.



We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.



We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under the age of 13, please contact us using the contact information provided below.



You may at any time review, change, request to see or request for the information to be deleted or transferred to a third party, that we hold on you. We will deal with your request in accordance with either the EU General Data Protection Regulation or the statutory UK law relating to Data Protection, whichever is enforced in the United Kingdom and its territories at the time of your request.

We are committed to upholding your full rights contained in the GDPR, which include:

To make a request regarding your personal data, or for more information, please contact us using the information provided below.

However, if you request for your information to be deleted, we may be required to retain certain information to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and communications

If you no longer wish to receive correspondence, emails or other communications from us, you may opt-out by:

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.



We regularly review our compliance with our Privacy Policy. We also adhere to all UK data laws including, the EU General Data Protection Regulation (GDPR); and the Privacy and Electronic Communications Regulations (PECR) (as may be amended from time to time).

When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.



If you have questions or comments about this Privacy Policy, please contact us in writing at:

Customer Services Team

MIDAS Travel Management Ltd., 2 Foubert’s Place, London W1F 7PA

Phone: 020 7440 5300

Or by email



If you are not satisfied with our use of your personal data, or our response to any request you send to us to exercise any of your rights, then you have the right to complain to the Information Commissioners Office:

Information Commissioners Office

Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Phone: 0303 123 1113

Or by email