Why travel managers need to be booking ground transportation

Travel bookers should include ground transportation in their bookings

When organising business travel, the process for travel managers usually follows a familiar pattern: confirm the dates, secure the flights, book the hotel, and check the budget. We often don’t consider ground transportation until much later, or during the trip itself. There’s much more to a business trip than just flight and hotel. All those bits in-between should be included in your booking, and your travel programme.

But, what are all those ‘bits in-between’?

  • The journeys from home or office to the airport
  • From the airport to the hotel
  • From the hotel to the conference venue
  • And every additional meeting, dinner, or event along the way.

These transfer moments may seem small compared to long-haul flights or premium accommodation, but they are some of the most important touchpoints in a traveller’s journey.

The hidden risks in ground travel

Ground transportation is where business travellers are often most exposed to disruption and risk. Without a plan in place, they may encounter:

  • Delays that lead to missed flights
  • Unreliable or unvetted drivers
  • Surge pricing and inflated local fares
  • Safety concerns in unfamiliar destinations
  • Untracked or difficult-to-reconcile expenses

After a long flight, the last thing any traveller needs is uncertainty about how they’re getting to their hotel – particularly in high-risk or unfamiliar locations.

Why pre-booking by travel managers makes a difference

Pre-booking transfers with verified suppliers removes uncertainty and provides peace of mind for both the traveller and the organisation.

It ensures:

  • A driver is ready and waiting
  • Transparent, pre-agreed pricing
  • Professional, vetted service providers
  • Greater visibility and tracking
  • Simplified expense management

It also plays an important role in duty of care, particularly when supporting vulnerable travellers or colleagues travelling to higher-risk regions.

More than just an airport pick-up

Ground transportation solutions go far beyond a simple taxi booking. Options can include:

  • Private chauffeur services
  • Airport transfers
  • Hotel pick-ups
  • Meet & Greet services
  • VIP transfers
  • Event and conference transport coordination

With the right partners, these services are available globally and can be tailored to the needs of each trip.

Meet & greet pick up from the airport can be booked by your travel management company

Make every stage of the journey count

Business travel doesn’t begin at take-off – and it doesn’t end at landing. The ‘travel in-betweens’ are just as critical as the headline bookings.

By giving ground transportation the same attention as flights and accommodation, travel managers can reduce risk, improve traveller experience, and streamline administration.

Next time you’re arranging a trip, consider the full journey. Paying attention to the details in between can make all the difference.

Not sure where to start? MIDAS Travel works with leading ground transportation partners and can book everything from executive chauffeurs to airport transfers. Next time you enquire about a trip, ask us about transfer options and make every part of the journey count.

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